Communication Matters

The old saw “never judge a book by its cover” is especially true when it comes to the self-help genre. Book jackets promise to reveal secrets, to unlock the mysteries of success, and to help leaders transform themselves into being exceptional, wealthy and wise. If only it were so. I sort self-help books into three…

How We Get The Point

Way back in days of yore, people who worked in higher education communicated with each other without using email or PowerPoint. Students and younger colleagues find this difficult to imagine. Hard copy typed memoranda and reports were the medium of choice. When making presentations, words were key. Sometimes we talked to each other on telephone. A chalkboard or overhead…